If you want me to create something for you:
Copyright and agreements.
You don’t really need to read this before getting in touch with me, but if you do you’ll have a better understanding of what’s involved in ordering an illustration. Whatever you do, I’ll make sure you understand and are happy with any contract I offer you.
When you order an illustration, I discuss with you exactly what would suit you, and send you a contract with a licence to use the illustration as agreed. The contract has some small print in legal-eze, as it’s based on the standard terms and conditions. The main points are explained here.
Ownership of copyright.
I remain the owner of the copyright for my illustrations and cartoons, but when you ‘buy’ an illustration I give you a ‘licence’ to use it for an agreed purpose for an agreed period of time. You might want an ‘exclusive’ licence so that nobody else can use the illustration. If so, I might still use the illustration for my own self-promotion and I can sell the original.
Ownership of original artwork.
My original artwork remains mine, so if for some reason I have had to send it to you instead of a scanned file, you must return it to me.
Cancellation fees for commissions.
If you commission an illustration from me and then change your mind and cancel, cancellation fees apply (if your reason for cancellation is that the illustration is not what you expected, the ‘rejection’ section applies instead).
(i) 25% of the agreed fee if you cancel before I send you the roughs
(ii) 33% if you cancel once you have seen the roughs
(iii) 100% if you cancel when I send you the completed illustration
(iv) pro rata for anything in between
Rejection fees for commissions.
If you commission an illustration from me, you might be worried that it might turn out not to be what you expected. If so, be assured that I will do my utmost to find out what you are looking for, and you will also get to comment on a rough.
However, I am told (it has never happened to me!) that there are unfortunate cases where a customer doesn’t want to pay anything because they feel the artwork is not in accordance with the brief, while the illustrator begs to differ and wants full payment. To avoid a lot of argument about who is right, the agreement is to split it down the middle:
(i) 50% of the agreed fee if you reject upon delivery of the completed illustration
(ii) 25% if you reject upon delivery of roughs
Changes to commissions.
If you commission me and then change your mind about what you want, after everything was agreed, that’s OK, but if it meant extra time for me to make changes there would be a charge.
Shipping is not included in estimates unless specified. Shipping time is not included in turnaround time.
Once the shipment is handed over to the carrier, we cannot guarantee timeliness or exact delivery dates.
We do ship internationally to some countries. If you need an order shipped outside of the EU, then we would encourage you to contact us to make sure we service that country. Otherwise, you would need to use a shipping broker or freight forwarder like World Class Shipping in order to handle the complexities of international shipping.
If you want me to buy my prints:
All artwork reproduced on the site is the copyright of the respective owners who reserve all their rights. Any use of these images, including reproduction, modification, distribution or transmission is strictly forbidden unless the owners of the copyright give express permission. If your use of an image from our website is covered by Fair Use, we would appreciate it if you would correctly attribute the artist and our website and drop us a line to let us know – we can probably share a link in return.
All graphics, structure and text is the property of 10lcr – Ilkhan Selcuk Erdogan and all rights are reserved.
The price of limited edition prints and collectables increases as the edition sells out. We reserve the right to increase the advertised price of the artwork without notice. The price of the artwork will be in force from the date of publication on the website.
Sales to non-EU customers where the delivery is outside the EU are exempt from VAT charges and will include a full commercial invoice to aid customs clearance on importation to the destination country. Local taxes may be charged at that stage.
Payment made to Austria in other currencies will be converted to Euro at the exchange rate current on the day of the transaction.
We know how important it is that you feel secure about paying online so we use Woocommerce to process card and PayPal payments. Woocommerce provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses and are the largest independent Payment Service Provider. Payment made to Austria in other currencies will be converted to pounds sterling at the current exchange rate.
Returns / Refunds
We take great care to ensure that your goods are delivered to you in perfect condition, so please do not accept delivery if there is obvious damage to the packaging. If you sign for the goods you are accepting delivery in perfect condition and the shipping agent cannot be held responsible for any damage.
If for any reason you are not happy with your purchase, you may return it for full refund of the cost of the artwork on the following conditions: You must notify us in advance and within 7 days that you wish to return the artwork. You can do this by email or by phone. The artwork must be returned in its original packaging and undamaged within 7 days of your notification. You accept that the shipping cost to return the print is borne by you and the return shipment must be covered by adequate insurance.